How to Reset Prerna Portal Login Password Update (2026)

If you’ve forgotten your Prerna Portal login password or want to change it for security reasons, don’t worry! Resetting your password is simple and can be done in just a few steps. In this guide, I’ll show you how to reset your password quickly so you can get back to using the portal without any issues.

Prerna Portal Login

Why Might You Need to Reset Your Prerna Portal Password?

You might need to reset your password for the following reasons:

Forgotten Password: If you can’t remember your current password, you’ll need to reset it.
Security Concerns: If you suspect that someone else has gained unauthorized access to your account, it’s a good idea to reset your password.
Login Issues: If you keep getting the “Invalid Password” error, resetting it may solve the problem.

You can also read: Prerna Portal OTP Not Received? Fix It Fast Update (2026)

Steps to Reset Your Prerna Portal Login Password

Here’s a quick, step-by-step guide to reset your password for the Prerna Portal:

Step 1: Go to the Prerna Portal Login Page

Open your browser and navigate to the Prerna Portal login page.
The URL is typically prernaup.in (make sure the URL is correct to avoid phishing sites).

Step 2: Click on the “Forgot Password” Link

On the login page, you will see a “Forgot Password” link below the login fields (usually under the username and password sections).
Click on this link to proceed with resetting your password.

Step 3: Enter Your Registered Mobile Number

You will be prompted to enter the mobile number that is registered with your Prerna Portal account.
Make sure you enter the correct number that you used during the registration process.

Step 4: Receive OTP (One-Time Password)

After entering your mobile number, the system will send you an OTP (One-Time Password) via SMS to the mobile number you entered.
Check your messages for the OTP.

Step 5: Enter the OTP

Once you receive the OTP, enter it in the required field on the portal.
Make sure the OTP is entered exactly as it appears in the message.

Step 6: Set a New Password

After entering the correct OTP, you’ll be able to set a new password for your Prerna Portal account.
Make sure your new password is strong (preferably a mix of letters, numbers, and special characters).
Confirm the new password by typing it again in the required field.

Step 7: Submit the New Password

Once you’ve set and confirmed your new password, click on the Submit or Save button to finalize the reset.
You should see a confirmation message saying that your password has been successfully reset.

Tips for Choosing a Strong Password

When creating a new password, make sure it meets the following criteria:

At least 8 characters long: The longer the password, the more secure it is.
Mix of upper and lowercase letters: This increases the strength of your password.
Include numbers and special characters: Add numbers (e.g., 1, 2, 3) and symbols (e.g., @, $, %) for extra security.
Avoid personal information: Don’t use obvious passwords like your name, date of birth, or mobile number.

What If You Don’t Receive the OTP?

If you don’t receive the OTP while resetting your password, follow these steps:

Check Your Network Connection: Make sure your mobile network is working properly.

Wait a Few Minutes: Sometimes, there can be a delay in receiving the OTP due to network congestion.

Try Resending the OTP: Click the Resend OTP button to request a new OTP.

Check Your SMS Inbox: Ensure that the OTP hasn’t been filtered into your spam or junk folder.

Contact Support: If you still don’t receive the OTP after multiple attempts, contact Prerna Portal support for assistance.

FAQs

Simply click the “Forgot Password” link on the login page and follow the steps to reset your password using your registered mobile number.

No, the OTP is a necessary step for verifying your identity and ensuring the security of your account.

If the OTP is incorrect, you’ll be prompted to try again. If you keep entering the wrong OTP, wait for a few minutes and request a new one.

Yes, try clicking Resend OTP and check your network connection. If it still doesn’t work, contact support.

For security reasons, it’s a good idea to change your password every few months or immediately if you suspect any unauthorized access.

Conclusion

Resetting your Prerna Portal login password is a simple process that can be done in just a few minutes. Whether you’ve forgotten your password or just want to improve your account’s security, following the steps outlined in this guide will help you regain access to the portal.
Remember, always choose a strong password and keep your login credentials safe. If you encounter any issues, don’t hesitate to reach out to Prerna Portal support for help.